Friday, March 26, 2010

Website Design - The Three Most Important Elements

When it comes to website design, there are three very important elements that must influence the process of developing a site which can be viewed on the Internet.
1. Customer Satisfaction :- Although this should be common sense customer satisfaction does not always take a front row seat in the priority department for many agencies. It seems that in the era of our fast paced society a lack of customer satisfaction is the status quo. Companies often rush from completing one job to the next and in the process they somehow skip steps, miss promised time lines, or fail to meet agreed upon priorities. Which comes to my next point.

2. Listening to the Customer's Needs :- The old adage that the customer is always right has been somewhat lost. Clients generally have an idea of what they want to achieve with their websites. Usually, for businesses, it is to bring in new business or increased revenue. What they often do not know; however, is how to accomplish this online in the form of their website. This should not really be a surprise, because often this is not an area of expertise for many entrepreneurs or company executives. This also does not mean that the web development firm hired to complete the website should just run ahead without consulting the client on their needs.It takes a practiced skill to help the client identify what they want to accomplish online and what the look and feel of the website should be. This initial groundwork will certainly go a long way in understanding the overall goal of the site, and how to best achieve this within best design and development practice.

3. The Ability to Communicate with the Client :- This skill of helping the client identify what they want to accomplish online can be best identified as communication. It is the process of exchanging information through various means to accomplish an understanding or shared meaning of ideas. The ability to do this well only comes with skill and practice. A good analogy of this process would be the traveler looking for directions in a foreign place using a different language. The traveler is like the website design firm looking for directions from the local: the client. Like the local who may or may not know the directions, the client may or may not know what they are looking for in their website. A good project manager in the web design firm will use all their skills to gather the information, and help the client along in their journey of conveying what they want in their website.These skills may include interpersonal projection, asking for clarification, using probing questions to seek further details, and evaluating and explaining the process thoroughly. The client needs to know sooner than later what is possible with the budget specified, and how modifications during the website design process can increase the cost to develop the website.Although there are many other elements that contribute to excellent website design, web designers or their project managers must be able to provide these three main aspects for the web design project to be on a successful track.

17 comments:

Imran said...

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Boundlesstech said...

This is not the first of your posts I've read, and you never cease to amaze me. Thank you, and I look forward to reading more.


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New Mobiles said...

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Koon said...

now expert talking
good article and valuable post, thank for idiot sharing okkk
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Counter Depth French Door Refrigerator
How to Get Into Acting
Breville Smart Oven
How to Impress Woman
Picking Lottery Numbers
Canon Powershot A800
Adidas Barricade 6.0
Cuisinart TOB-195
Acne Conglobata
Acer 11.6 Netbook
500 payday loan
acne inversa
VIZIO M261VP
checkmate payday loans
Pengurusan Masa

tweety said...

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CCTVkarachi said...

A great article indeed and a very detailed, realistic and superb analysis of the current and past scenarios.

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Tom said...

Hi ..I read yory article is very nice.......


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Boundless Technologies (Pvt) Ltd. said...

Incidentally, I like the way you have structured your site, it is super and very easy to follow. I have bookmarked you and will be back regularly. Thank you

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Boundless Technologies (Pvt) Ltd. said...

This is not the first of your posts I've read, and you never cease to amaze me. Thank you, and I look forward to reading more.
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sathya said...

Great information.Great thoughts.It is very important to know all the people.
It is great and happy to read this blogs.Thanks for making it.

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alicegoodwin88 said...

For a high quality business logo design you need to use proper computer softwares. Opting for the online or free softwares online may be inexpensive but will only result in low quality designs.
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Kenneth said...

This is a very informative article.I was looking for these things and here I found it this information is very useful me.
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DigiClayInfotech said...

Great blog!! you should start many more. i love all the info provided.
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Shaifali Ahuja said...

web solutions Web development is not only all regarding how a site looks. It is more on how it can be purposeful and have greater performance.

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Amber Salm said...

Your blog is really helpful for all the website designers. You have share such a wonderful information about website designing. I will refer it to my friends.
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